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TipTop PC Support Blog

TipTop PC Blog of support issues raised by clients and the answers provided - a general PC support resource for existing clients and other people requiring computer maintenance and support advice.

Tuesday, September 27, 2005

Speakers not working

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HC: My speakers don't appear to be working - how can I test the sound card and the speakers? Is it simple to do?

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Hi HC

I'm guessing you've checked the obvious, like cables and power and volume. If you have, then the best bet is to visit the Control Panel and check out the "Sounds, Speech and Audio Devices" settings.

Just have a look through the settings for anything obvious - like the "mute" feature enabled or perhaps "Device not working properly" notices.

If everything looks kosher, then it could be a more serious hardware problem. You might try reinstalling the drivers if you know how, otherwise give me a call for an appointment.

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At 6/13/2006 7:43 PM, my2cents said...

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At 6/13/2006 7:44 PM, my2cents said...

Using device manager check to see if there's a big X through the sound card. Check the cables that connect the speakers to the sound card. Double check they a plugged in, powered on, and the volume is turned up. If all of these checks are ok then look for replacement drivers. Select the right ones for your dekstop operating system and and hardware. Check the manufactures support pages.
Reinstall the drivers and see if that cures things. What I do in addition to all of the above if I have a desktop device that is giving me trouble is I remove the device using device manager and reboot. The plug-and-play features will reinstalle the device. Often re-enumerating, installing the drivers again and often this works.
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